Privacy Policy
This policy is effective as of 2024-07-25.
I. Who we are
The data controller responsible in accordance with the purposes of Regulation (EU) 2016/679, also known as the General Data Protection Regulation (GDPR) of the European Union and other data protection regulations is:
Akra Team GmbH
Am Penzinger Feld 17a
86899, Landsberg am Lech
Germany
+49 8191 96 34 783
info@akrateam.com
www.akrateam.com
II. How to contact the data protection officer
How do we record your data?
We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.
Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g., web browser, operating system, or time the site was accessed). This information is recorded automatically when you access this website.
The designated data protection officer is:
DataCo GmbH
Nymphenburger Str. 86
80636 München
Germany
+49 89 7400 45840
This privacy policy has been created with the assistance of DataCo GmbH.
III. General information on data processing
On this page, we provide you with information regarding the processing of your personal data on our website.
How we collect and use your personal data will depend on how you interact with us or the services you use. We only collect, use or share your personal data where we have a legitimate purpose and a legal basis for doing so.
1. What do we mean by ‘legal basis’?
Consent (Art. 6(1) (a) GDPR)– You have given us your consent to process your personal data for the specific purpose we have explained to you. You have the right to withdraw your consent at any time. For further information on how to withdraw consent, please see the ‘Exercising your rights’ subsections in the subsequent sections of this Privacy Policy.
Contract (Art 6(1) (b) GDPR) – We need to use your data to fulfil a contract you have with us. Alternatively, it’s necessary to use your data because we have asked you to, or you have taken yourself, specific steps before entering that contract.
Legal Obligation (Art 6(1) (c) GDPR) – We need to use you’re your data to comply with the law.
Vital Interests (Art 6(1) (d) GDPR) – Processing your data is necessary to protect your vital interests or of another person. For example, to prevent you from serious physical harm.
Public Task (Art 6(1) (e) GDPR) – Using your data is necessary for the performance of a task carried out in the public interest, or because it is covered by a task set out in law, for example, for a statutory function.
Legitimate Interests (Art 6(1) (f) GDPR) – Processing your data is necessary to support a legitimate interest we or another party has, only where this is not outweighed by your own interests.
Please note where your data is processed under the performance of a contract or for a legal obligation, if you do not provide the data requested, we may be unable to provide you with our app.
IV. Data sharing and international transfers
As explained throughout this Privacy Policy, we use various service providers to help us deliver our services and keep your data secure. When we use these service providers, it is necessary for us to share your personal data with them.
We have agreements in place with all our service providers that we share your data with that oblige them to protect your data.
Where your personal data is shared outside the EU, we ensure that your personal data is given an equivalent level of protection, either because the jurisdiction to which your data is transferred has an ‘adequate’ data protection standard according to the European Commission, or by using another safeguard such as an enhanced contractual agreement, i.e. Standard Contractual Clauses adopted by the European Commission (SCCs).
For example, where we use US service providers, we either rely on SCCs or the EU-US Data Protection Framework, depending on the specific provider. You can request a copy of SCCs we have concluded with our service providers by sending an email to the email address provided in this Privacy Policy.
V. Your rights
When your personal data is processed, you are a data subject within the meaning of the GDPR and have the following rights:
1. Right of access (Art. 15 GDPR)
You may request the data controller to confirm whether your personal data is processed by them.
If such processing occurs, you can request the following information from the data controller:
- Purposes of processing
- Categories of personal data being processed.
- Recipients or categories of recipients to whom the personal data have been or will be disclosed.
- Planned storage period or the criteria for determining this period.
- The existence of the rights of rectification, erasure or restriction or opposition.
- The existence of the right to lodge a complaint with a supervisory authority.
- If applicable, origin of the data (if collected from a third party).
- If applicable, existence of automated decision-making including profiling with meaningful information about the logic involved, the scope and the effects to be expected.
- If applicable, transfer of personal data to a third country or international organization.
2. Right to rectification (Art. 16 GDPR)
You have a right to rectification and/or modification of the data, if your processed personal data is incorrect or incomplete. The data controller must correct the data without delay
3. Right to the restriction of processing (Art. 18 GDPR)
You may request the restriction of the processing of your personal data under the following conditions:
- If you challenge the accuracy of your personal data for a period that enables the data controller to verify the accuracy of your personal data.
- The processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use instead.
- The data controller or its representative no longer need the personal data for the purpose of processing, but you need it to assert, exercise or defend legal claims; or
- If you have objected to the processing pursuant and it is not yet certain whether the legitimate interests of the data controller override your interests.
4. Right to erasure (“Right to be forgotten”) (Art. 17 GDPR)
If you request from the data controller to delete your personal data without undue delay, they are required to do so immediately if one of the following applies:
- Personal data concerning you is no longer necessary for the purposes for which they were collected or processed.
- You withdraw your consent on which the processing is based pursuant to and where there is no other legal basis for processing the data.
- You object to the processing of the data and there are no longer overriding legitimate grounds for processing, or you object pursuant to Art. 21(2) GDPR.
- Your personal data has been processed unlawfully.
- The personal data must be deleted to comply with a legal obligation in Union law or Member State law to which the data controller is subject.
- Your personal data was collected in relation to information society services offered pursuant to Art. 8(1) GDPR. The right to deletion does not exist if the processing is necessary:
- to exercise the right to freedom of speech and information;
- to fulfil a legal obligation required by the law of the Union or Member States to which the data controller is subject, or to perform a task of public interest or in the exercise of public authority delegated to the representative.
- for reasons of public interest in the field of public health.
- for archival purposes of public interest, scientific or historical research purposes or for statistical purposes.
- to enforce, exercise or defend legal claims.
5. Right to data portability
You have the right to receive your personal data given to the data controller in a structured and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the data controller who was initially given the data.
6. Right to object
For reasons that arise from your particular situation, you have at any time the right to object to the processing of your personal data pursuant to Art. 6(1) (e) or 6(1) (f) GDPR; this also applies to profiling based on these provisions.
If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data in regard to such advertising; this also applies to profiling associated with direct marketing.
7. Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you consider that the processing of personal data concerning you infringes the GDPR. The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR. A list, of the locally competent supervisory authorities in Germany can be found on the website of the Federal Commissioner for Data Protection at the following link:
https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html
VI. Data processing when you load our website
1. Description and scope of data processing
Each time our website is accessed, our system automatically collects data and relevant information from the computer or device you are using.
The following data is collected:
- Customer domain
- Anonymized client IP
- Timestamp, consisting of date and time of access
- Request line
- Status Code
- Size of the Response Bodies
- Referral sent by the client indicating which page the user’s system accessed the website
- User Agent sent by the client, consisting of the user’s operating system and information about the browser type and the version used
This data is stored in the log files of our system.
2. Purpose of data processing
The temporary storage of the IP address by the system is necessary for the delivery of the website to the computer of the user. For this purpose, the user’s IP address must be kept for the duration of the session.
The storage in logfiles is done to ensure the functionality of the website. The data is also used to optimize the website and to ensure the security of our IT systems. An analysis of the data for marketing purposes does not take place.
3. Legal basis for data processing
The legal basis for the temporary storage of data and logfiles is Art. 6(1) (f) GDPR.
4. Duration of storage
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The session is complete when the collection of data for the provision of the website is accomplished.
If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or anonymized.
5. Exercising your rights
The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. The user can object to this. Whether the objection is successful is to be determined within the framework of a balancing of interests.
VII. Use of cookies
When you visit our website, we use technical tools for various functions, in particular cookies, which can be stored on your device. When you visit our website for the first time and at any time later, you have the choice of whether you generally permit the setting of cookies or which individual additional functions you would like to select. You can make changes in your browser settings or via our consent manager. Cookies are text files or information in a database that are stored on your hard drive and assigned to the browser you are using so that certain information can be passed to the entity that sets the cookie.
We use technically necessary cookies, which are required for the technical structure of the website. Without these cookies, our website cannot be displayed (completely correctly) or the support functions are not possible.
The following data is stored and transmitted in the technical necessary cookies:
- Language settings
- Use of website functions
2. Purpose of data processing
The purpose of using technically necessary cookies is to ensure the functionality of our website. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.
We need technical necessary cookies for the following purposes:
- Storage of language settings
- Functionality of the website
3. Legal basis for data processing
The regulations of the Telecommunications-Telemedia Data Protection Act (TTDSG) are relevant for the storage of information in the end user’s terminal equipment and/or access to information already stored in the end user’s terminal equipment. If the setting and reading of cookies is technically necessary, this is done to ensure the functionality of our website. In this case, the storage of and access to cookies on your terminal equipment is carried out on the basis of § 25(2)(2) TTDSG. This storage of and access to the information in your terminal equipment serves to facilitate your use of our website and to be able to offer you our services as you have requested. Some functions of our website also do not work without the use of these cookies and could therefore not be offered. The cookies are generally deleted after the session ends (e.g. logging out or closing the browser) or after the expiry of a specified duration. Information on different storage periods for cookies can be found in the following sections of this data protection declaration.
As far as cookies are set that are not technically necessary, this is done on the basis of your expressed consent, which you can provide via the cookie banner. The basis for storing and accessing information in this case is § 25(1) TTDSG in conjunction with. Art. 6(1) (1) (a) and Art. 7 GDPR. You can withdraw your consent at any time with effect for the future or subsequently grant it again by configuring your settings for cookies accordingly. Alternatively, you can prevent the storage of cookies by making the appropriate settings in your browser software. Please note that the browser settings you make only affect the browser you are using. If personal data is processed following the storage of and access to the information on your terminal equipment, the provisions of the GDPR are relevant. Information on this can be found in the following sections of this privacy policy.
VIII. Contact via Email
1. Description and scope of data processing
You can contact us via the email address provided on our website. In this case the personal data of the user transmitted with the email will be stored.
The data will be used exclusively for the processing of the conversation.
2. Purpose of data processing
If you contact us via email, this also constitutes the necessary legitimate interest in the processing of the data.
3. Legal basis for data processing
The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6(1) (f) GDPR. Our legitimate interest is to optimally answer your request that you send by e-mail.
If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6(1) (b) GDPR.
4. Duration of storage
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation ends when it can be concluded from the circumstances that the matter in question has been conclusively resolved.
The additional personal data collected during the sending process will be deleted after a period of six months at the latest.
5. Exercising your rights
You have the possibility to withdraw consent to the processing of their personal data at any time. If you contact us via email, you can object to the storage of his personal data at any time, by the following means:
Users can contact us to ask us to delete personal data or revoke their consent for storage at any time:
Phone: +49 (0) 8191 96 34 784
E-mail: info@akrateam.com
In this case, all personal data stored while establishing contact will be deleted.
IX. Contact form
1. Description and scope of data processing
A contact form is available on our website, which can be used for electronic contact. If you make use of this option, the data entered in the contact form will be transmitted to us and stored.
When sending the message, the following data will also be stored:
- Email address
- Last name
- First name
- Telephone / mobile phone number
- open text field
- IP address of the user’s device
- Date and time
2. Purpose of data processing
The processing of the personal data from the form as well as if you contact us by mail serves us exclusively for the purpose of establishing contact.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
3. Legal basis for data processing
The legal basis for the processing of data transmitted while sending an email is Art. 6(1) (f) GDPR. Our legitimate interest is to provide you with the best possible response to the request you send to us via the contact form. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6(1) (b) GDPR.
4. Duration of storage
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation ends when it can be inferred from the circumstances that the facts in question have been conclusively clarified.
The additional personal data collected during the sending process will be deleted after a period of six months at the latest.
5. Exercising your rights
If you contact us via the contact form or via e-mail, you can object to the storage of your personal data at any time, by the following means:
Users can contact us to ask us to delete personal data or revoke your consent for storage at any time:
Phone: +49 (0) 8191 96 34 784
E-mail: info@akrateam.com
In this case, all personal data stored while establishing contact will be deleted.
X. Job Application via Email
1. Description and scope of data processing
You can send us your job application via email. We process your email address and the information you provide in the email.
2. Purpose of data processing
The processing of personal data from the application form serves us solely to process your application.
3. Legal basis for data processing
The legal basis for the processing of the data is the initiation of the contractual relationship at the request of the data subject, Art. 6(1) (b) Alt. 1 GDPR and § 26 (1) BDSG (Federal Act of Data protection).
4. Duration of storage
After completion of the application process, the data will be stored for up to six months, and your data will be deleted after six months at the latest unless you provided consent to store data for a longer period. In the event of a legal obligation, the data will be stored within the framework of the applicable provisions.
XI. Use of corporate profiles in professionally oriented networks
1. Scope of data processing
We use corporate profiles on professionally oriented networks. We maintain a corporate presence on the following professionally oriented networks:
LinkedIn
On our site we provide information and offer users the possibility of communication.
The corporate profile is used for job applications, information, public relations, and active sourcing.
We do not have any information on the processing of your personal data by the companies jointly responsible for the corporate profile. Further information can be found in the privacy policy of:
https://www.linkedin.com/legal/privacy-policy
If you carry out an action on our company profile (e.g. comments, contributions, likes etc.), you may make personal data (e.g. clear name or photo of your user profile) public.
2. Legal basis for data processing
The legal basis for the processing of personal data for the purpose of communication with customers and interested parties is Art. 6(1) (f) GDPR. Our legitimate interest is to answer your request optimally or to be able to provide the requested information. If the aim of contacting you is to conclude a contract, the additional legal basis for the processing is Art. 6(1) (b) GDPR.
3. Purpose of the data processing
Our corporate web profile serves to inform users about our services. Every user is free to publish personal data.
4. Duration of storage
The data generated on the company profile are not stored in our own systems.
5. Exercising your rights
You can object at any time to the processing of your personal data that we collect within the framework of your use of our corporate web profiles and assert your rights as a data subject mentioned the “Your rights” section of this privacy policy.
Please send us an informal email to the email address stated in this privacy policy. You can find further information on objection and removal options here:
https://www.linkedin.com/legal/privacy-policy
XII. Hosting
The website is hosted on servers of a service provider commissioned by us.
Our service provider is:
Strato AG
Otto-Ostrowski-Straße 7,
10249 Berlin
For further information on the processing of personal data by Strato please see: https://www.strato.de/datenschutz/
The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The stored information is:
- Customer domain
- Anonymized client IP
- Timestamp, consisting of date and time of access
- Request line
- Status Code
- Size of the Response Bodies
- Referral sent by the client indicating which page the user’s system accessed the website
- User Agent sent by the client, consisting of the user’s operating system and information about the browser type and the version used
This data will not be merged with other data sources. The data is collected on the basis of Art. 6(1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website, and server log files are therefore recorded.
The server of the website is geographically located in Germany.
XIII. Integrated third-party services
We use various service providers to deliver the service we offer through the app.
Generally, where such services are essential to providing the basic service offered by the website, we have a legitimate interest in sharing your data with the relevant service providers in order to provide the relevant website service.
Where such services are required for additional services, enhanced functionalities, or additional purposes, your personal data will only be transferred to service providers if you provide consent.
XIV. Use of Google ReCaptcha
1. Scope of processing of personal data
We use Google ReCaptcha of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd., Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland. The purpose of this tool is to verify that a data entry is compliant and has not been performed by a bot by analyzing and authenticating the behavior of an online presence visitor with respect to various characteristics. This allows personal data to be stored and evaluated, in particular the user’s activity (in particular mouse movements and which elements were clicked on) and device and browser information (in particular time, IP address and operating system).
The data will not be associated with any data that may be collected or used in connection with the parallel use of authenticated Google services such as Gmail.
For more information about the collection and storage of data by Google, please visit:
https://policies.google.com/privacy?hl=en-GB
2. Purpose of data processing
The use of Google ReCaptcha serves to protect our online presence from misuse.
3. Legal basis for the processing of personal data
The legal basis for the processing of personal data is the user’s given consent in accordance with Art. 6(1) (a) GDPR.
4. Duration of storage
Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
5. Exercising your rights
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.
You can prevent the collection and processing of your personal data by Google by preventing the storage of cookies from third parties on your computer, by using the “Do Not Track” function of a supporting browser, by deactivating the execution of script code in your browser or by using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
With the following link you can deactivate the use of your personal data by Google: https://adssettings.google.com
Further information on objection and removal options against Google can be found at:
https://policies.google.com/privacy?hl=en-GB
XV. Use of WPML
1. Scope of processing of personal data
We use WPML of OnTheGoSystems Limited, 22/F 3 Lockhart Road, Wanchai, Hong Kong (Hereinafter referred to as WPML). WPML is a multilingual plugin for WordPress. We use WPML to present our online presence in different languages. When you visit our online presence, WPML stores a cookie on your device to store the language setting you have selected. This allows personal data to be stored and evaluated, in particular the user’s activity (in particular which pages have been visited and which elements have been clicked on) as well as device and browser information (in particular the IP address and the operating system).
Further information on the collection and storage of data by WPML can be found here:
https://wpml.org/de/documentation-3/privacy-policy-and-gdpr-compliance/
2. Purpose of the data processing of personal data
The use of WPML serves to be able to represent our online presence multilingually.
3. Legal basis for the processing of personal data
The legal basis for data processing is Art. 6(1) (f) GDPR. Our legitimate interest lies in addressing visitors to our online presence in their native language.
4. Duration of storage
WPML stores cookies on your terminal. You can find information on the storage duration of cookies at: https://wpml.org/documentation/privacy-policy-and-GDPR-compliance
5. Exercising your rights
You can prevent WPML from collecting and processing your personal data by preventing the storage of third-party cookies on your computer, by using the “Do Not Track” function of a supporting browser, by deactivating the execution of script code in your browser, or by installing a script blocker browser extension, such as for example NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com).
You can find further information on objection and removal options against WPML at:
https://wpml.org/de/documentation-3/privacy-policy-and-gdpr-compliance/
XVI. Use of Calendly
1. Description and scope of data processing
We use the services of the provider Calendly LLC 271 17th Street NW 10th Floor, Atlanta, Georgia, 30363, USA, (Calendly) for online appointment scheduling. When using the tool, you will be asked to provide personal information such as your name, email address, and phone number. You also have the opportunity to present your request and provide us with further information.
The provider’s server is geographically located in the United States. Your data will be transferred to Calendly servers in the United States. Calendly is a member of the Trans-Atlantic Data Privacy Framework to ensure an adequate level of data protection for data processing.
2. Purpose of data processing
The use of the functions of these services is for easy and quick appointment scheduling.
3. Legal basis for data processing
This data is collected on the basis of your consent under Art. 6(1) (a) GDPR.
4. Duration of storage
Your personal information will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
5. Exercising your rights
For information on how to exercise your rights vis-à-vis Calendly, please visit:
https://calendly.com/pages/privacy
XVII. Use of Stripe Inc. for payment option
1. Description and scope of data processing
When finalising the booking of a meeting on our website, our customers are forwarded to the platform of our payment service provider. After completing the payment process, we receive the customer’s payment data from the payment service providers or our house bank and process it in our systems for invoicing and accounting purposes.
We use Stripe, a service provided by Stripe Inc, 185 Berry Street, Suite 550, San Francisco, CA 94107, USA (hereinafter “Stripe”) to process payments via our website. EU standard contractual clauses have been agreed with Stripe Inc. so that possible measures have been taken to ensure compliance with European data protection law. In particular, Stripe has published the following information on the type, scope and purpose of data processing in its privacy policy: https://stripe.com/de/privacy#translation
It is possible to offer various payment methods, such as credit card payments or direct debit, via Stripe. In this context, Stripe offers software interfaces to integrate these payment methods with us. A payment transaction is then credited to us via a so-called Stripe account.
If you make a payment via our website, the data of the person concerned is automatically transmitted to Stripe. By selecting this payment option, the data subject consents to the transfer of personal data required for payment processing.
The personal data transmitted to Stripe is usually first name, last name, address, email address, IP address, telephone number, cell phone number or other data as well as financial transaction data, such as credit card number or account data, which are necessary for payment processing. Personal data relating to the respective service is also required to process the contract.
The purpose of transmitting the data is to process payments and prevent fraud. The personal data exchanged between Stripe and us may be transmitted by Stripe to credit agencies. The purpose of this transfer is to check identity and creditworthiness within the scope of our legitimate interest.
Stripe may pass on personal data to affiliated companies and service providers or subcontractors if this is necessary to fulfill contractual obligations or if the data is to be processed on our behalf.
Further information on the data protection guidelines as well as revocation and removal options vis-à-vis the payment service providers can be found here:
https://stripe.com/de/privacy
2. Purpose of data processing
The transmission of payment data to payment service providers serves to process the payment, e.g. when you purchase a product and/or use a service.
3. Legal basis for data processing
The legal basis for data processing is Art. 6(1) (b) GDPR as the processing of the data is necessary for the execution of the concluded purchase contract.
4. Duration of storage
All payment data and data on any chargebacks will only be stored for as long as they are required for payment processing and possible processing of chargebacks and debt collection as well as to combat misuse.
Furthermore, payment data may be stored for longer if and for as long as this is necessary to comply with statutory retention periods or to pursue a specific case of misuse.
Your personal data will be deleted upon expiry of the statutory retention periods, i.e. after 10 years at the latest.